In general, most ice cream store owners deem training and having an operating store employee manual important. Yet, few are satisfied with their training and in most cases fail to create a written document outlining the operating procedures o their business. This business tool will help you create your own operating store manual that includes: the philosophy of the owner, job functions, employee work standards, detailed directions on how products are prepared and served and more. Purchase of this tool will also include a sample hard copy (64 pages) of what the Operating Store Employee Manual should look like.