Dolma Yang Chen is Malcolm’s right hand and is the perfect example of always looking to learn. From knowing absolutely nothing about ice cream 8 years ago, she is now our go to person for developing in flavors and products.
This is her story. She arrived from Tibet 8 years ago, not speaking one word of English with no money in her pockets. A tall woman with a ploughman’s plump hands, she has only been in America for nine years. Until recently, she was the R&D head of Fal Foods, which makes DF Mavens non-dairy ice cream, Brazilia gelato and Desserts That Matter ice cream, gelato and sorbet. She always says- “I like to work. I always ask for more work.”
When she first arrived in the United States , she could count to 10 and the only words she knew “thank you” in English Five years ago, she was discovered by Malcolm by accident. Her first day at work, she made fudge, but had no idea what it was. It took her about four months to learn to make ice cream right. Today, she can do it all, and at the end of each seminar, our students always say, “can we hire her.”